Hi there, my name is Kavi Harshawat.

I’m a user experience designer, researcher, and product strategist who likes to work at the intersection of technology and the public good.

Uno Health Member Portal
MVP for a member-facing web-app to help Medicare members enroll in state and federal benefits, putting thousands of dollars in their pockets.
A lightweight and highly customizable record management tool that helps mid-sized teams collect and organize information from their work.
Devoted Health Personas
Personas created with 100+ hours of user research across multiple states to drive market positioning of a new healthcare plan for the elderly and disadvantaged.
Caseflow Product Design
A design system, interaction guidelines, and components for modernizing disability claim appeal workflows at the Department of Veterans Affairs.

Management deep dives

Digital Service at VA Logo
Appeals Modernization
How I helped overcome entrenched contractors, a lack of internal technical expertise, overwhelming bureaucratic overhead, and outdated legacy systems to modernize the VA’s disability claim appeals process.
Screenshot of Contract
Agile Procurement Contract
How I designed and executed an innovative procurement to hire a highly skilled technical development team at the Department of Veterans Affairs.